How can I tell if I need a new mattress?

When was the last time you thought about your mattress? Many of us forget that our mattresses are the most utilized piece of furniture we own. In fact, if you sleep eight hours a night, by the age of 30 you have slept worth 10 year your life and if you are senior citizen at age 60, you would have amounted to 20 years of sleep. Listed below are a few hints that indicate it’s time to start thinking about renewing your sleep surface.

How much should I spend on a new sleep set?

Mattress prices range greatly, from about AED 1,500 to over AED 25,000 for a king set. A good night’s sleep is one of the best investments you can make, so buy the best mattress you can afford. Keep in mind that most of us spend as much as one-third of our time in bed. Your investment will cost just pennies per night over the next ten years! In fact, a AED 3,600 Sealy Posturepedic® sleep set costs about SR 1 per night (based on a ten-year life).

Should I replace my box spring?

Yes! A good foundation is as important as a good mattress! It acts much like a large shock absorber, taking a lot of the nightly wear and tear, and it contributes to your comfort and support. Don’t put a new mattress on an inappropriate box spring or foundation. When you select the mattress, purchase its companion flat foundation. The two are designed to work best together.

How long should my sleep set last?

The Better Sleep Council advises consumers to buy the highest-quality bedding they can afford, then replace old bedding every eight to ten years. After this many years, even the best bedding may no longer provide the comfort and support you deserve.

How do I shop for a mattress?

Focus on finding a sleep set that satisfies your comfort preference first, then your quality preference. To do so, always shop wearing comfortable clothes and shoes that can easily be removed for lying down. Take your time and don’t be shy. You can’t judge support and comfort by sitting on an edge or lying down for just a few seconds. Lie on the bed the way that you sleep, and if you sleep with a partner, try shopping with them so you can decide together. Shop at a store that you know and trust, and that offers services you desire. Read as much information about the sleep set as is available. Remember, buy the best bed that you can afford. You can always find “bargain bedding,” but it’s no bargain if you can’t get a good night’s sleep!

Is it true that your local stores sell the same sleep system found in Sealy Posturepedic?

No, it’s not true. Sealy’s Posturepedic Innerspring system is a patented design developed and produced by Sealy and only offered in Sealy products. Posturepedic components, which meet the highest-quality standards in the industry, are not offered in products promoted by “factory to you” stores. Don’t be fooled by “factory to you” stores, selling products that are “just like a Sealy.” There is no substitute for a Sealy Posturepedic sleep set.

What does the term Posturepedic means?

Posturepedic is a trade mark representing Sealy Brand stature and performance, its the synergy of advanced high performance raw materials in collation with technology and sustainable innovation manufacturing models that produces high quality product for your personal support.

Can I compare my old sleep set to sleep sets available today?

No, the design and manufacturing of bedding has changed dramatically—even over the last few years! Innerspring technology has improved, new “comfort” upholstery materials have been developed, and comfort choices have been expanded to give consumers a greater selection! Today’s flat foundations help support your mattress to prevent bowing or sagging. This maximizes comfort and durability– and ensures that you fully experience the many benefits of owning a Sealy sleep set.

How do I compare today's sleep sets?

The best way to really know what you’re buying is to experience a top-quality pillowtop, then firm, then plush sleep set. Determine the comfort you prefer, then compare your comfort preference in three qualities—top-of-the-line, mid-range and lower range, and understand the differences. This comparison helps you make an informed decision. If you like the comfort and price, the store services, and possible financing options, you can make your purchase at the first store. If you decide to shop another store, find out what you’ve seen. Know the type of sleep set and its significant features, such as the type of innerspring unit, key comfort layers, type of edge support and significant features of the flat foundation.

What type of mattress should I buy for my child?

Your child should sleep on a Sealy Posturepedic because it offers correct back support. Children’s bodies aren’t just always moving, they’re always changing, and through all of those changes, their growing backs need support. Don’t skimp when buying a new sleep set for your child. With a Sealy Posturepedic, your children will get the comfort they want with the support their developing bodies need.

Can my children use my old mattress?

Children should have a comfortable, supportive mattress to get the deep restorative sleep their bodies need to grow. If your old sleep set was uncomfortable and lacked support, then it probably won’t help your kids get a good night’s sleep either.

Why are there so many different quilting designs?

The quilting design on a Sealy mattress cover helps determine the firmness or plushness of the sleep surface. If a quilting design is small and close, the bed will tend to feel firmer; if the design is large and spread out, the bed will usually feel more plush. Remember, when you purchase a Sealy Posturepedic sleep set, you get the correct support you need, regardless of comfort level or price.

Mattress Sizing and Height

Should I be concerned about bedding height?

For consumers who don’t want the extra height that comes with today’s bedding, Sealy offers a “low profile flat foundation,” cutting the height of the foundation by up to 19 cm! A low-rise bed frame can also reduce the overall height of your mattress surface. In addition, most stores also offer “low-profile frames”, which also reduce overall height.

What are the dimensions of traditional bedding?

These are standard finished product sizes. Actual size may vary by model, generally within a range up to 2.5 cm.

King: 200 x 200cm – 190 x 200cm – 180 x 200cm
Queen: 160 x 200cm – 150 x 200cm
Full: 134 x 200cm – 120 x 200cm
Twin: 110 x 200cm – 100 x 200cm – 90 x 200cm – 90 x 190cm

How can I get a large bed through tight quarters?

King-size foundations come in two pieces for easier access through narrow halls. Also, the new UniCased Sealy Posturepedic mattresses can be bent up to 15° without damaging the innerspring.

Why are some of today's beds so thick? My sheets don't fit!

Today’s mattresses are manufactured with much more upholstery padding and comfort layers than in days gone by! Many consumers prefer the plush and ultra-plush comfort that these thick mattresses provide. You can find deep-pocketed sheets in most retail stores today.Traditional-size mattresses are not big enough for me.

Does Sealy make non-traditional?

Yes! Sealy realizes people come in all different sizes. Contact your local retailer or shop@sealyme.com for the following non-traditional mattress sizes:

 

California King: 183 x 212cm
King XL: 200 x 210cm
King XXL: 200 x 220cm
*There is extra charge for special sizes.
**Dimensions of each individual mattress may vary

Mattress Care

How do I carry or move my mattress?

For consumers who don’t want the extra height that comes with today’s bedding, Sealy offers a “low profile flat foundation,” cutting the height of the foundation by up to 19 cm! A low-rise bed frame can also reduce the overall height of your mattress surface. In addition, most stores also offer “low-profile frames”, which also reduce overall height.

What are the dimensions of traditional bedding?

These are standard finished product sizes. Actual size may vary by model, generally within a range up to 2.5 cm.

King: 200 x 200cm – 190 x 200cm – 180 x 200cm
Queen: 160 x 200cm – 150 x 200cm
Full: 134 x 200cm – 120 x 200cm
Twin: 110 x 200cm – 100 x 200cm – 90 x 200cm – 90 x 190cm

Shipping & Delivery

How does my new mattress arrive?

When it arrives at your door, your mattress delivered via a Sealy delivery team or shipping company team, they are trained in handling the mattress and protocol of delivery. The setup is very simple.

How long does it take to receive my mattress after I order it?

Typically, your Sealy mattress will arrive in 5 to 7 days. But sometimes, due to out of stock or for custom sizes, we need to order from the factory Jeddah, Saudi Arabia (KSA), and delivery will take 2 to 3 weeks maximum.

Do I pay for shipping?

Standard shipping is free.

Can I have my order shipped faster? Or shipped for Friday delivery?

We are off Friday, we can ship faster, check with your points of sale.

Do I have to be at home for delivery?

For most orders, the carrier will leave the box at your front door. If you have special delivery needs, call our customer care staff.

What if I need to change the delivery address after I placed my order?

Call us. In some cases, we can change your delivery address, depending on where the shipment is in the process. There may be a fee to make the change. It’s important to know that the carrier cannot change the shipping address unless our Customer Care staff requests it.

Where is my mattress shipped from?

Currently, all of our mattresses ship from our UAE warehouse. Sometimes,  we need to order out of stock models or customized items from factory in Jeddah, Saudi Arabia(KSA).

Choosing & Ordering

How do I know if Sealy is the right mattress for me?

Our mattress is a medium feel with soft, responsive, and cushiony top layer for all points of your body. We offer a 100-night guarantee to make sure you love your mattress.

Is Sealy available in retail stores?

Some retail stores do carry the full range of Sealy products.

What are the dimensions and weight for the mattress?

Your Sealy uses standard U.S. mattress sizing, and the weight; converted to equivalent metric system.

Mattress Weights

All mattress sizes are mentioned on product profile.      

          Mattress Weight Premier Series ≈ Height 38 cm (Mattress only)

            Cal King:           42.0 kg

            King:                40.5 kg

            Queen:             36.5 kg

            Full:                  30.5 kg

            Twin:                26.0 kg

          Mattress Weight Performance Series ≈ Height 33 cm (Mattress only)

            Cal King:           40.0 kg

            King:                37.5 kg

            Queen:             34.5 kg

            Full:                  24.5 kg

            Twin:                20.0 kg

          Mattress Weight Essential Series ≈ Height 29 cm (Mattress only)

            Cal King:           37.5 kg

            King:                35.5 kg

            Queen:             32.5 kg

            Full:                  22.5 kg

            Twin:                18.0 kg

          Foundation Weight Series 24 ≈ Height 24cm height

            Cal King:           23.0 kg (two units)

            King:                20.0 kg (two units)

            Queen:             18.5 kg (two units)

            Full:                  23.5 kg

            Twin:                20.0 kg

          Foundation Weight Series 19 ≈ Height 19cm height

            Cal King:           20.0 kg (two units)

            King:                18.0 kg (two units)

            Queen:             16.5 kg (two units)

            Full:                  20.5 kg

            Twin:                17.5 kg

            *King and Queen size mattress requires two foundations of twin for logistic and handling.

            **Weight of each individual mattress and foundation may vary.

How do I set up my new bed?

Set-up is simple: open the package, pull out the mattress, place it on the bed/foundation and unwrap it. Be sure to consult the instructions included in the box! If delivered by the delivery team they will setup the set.

How long until the bed is ready to use?

Once unwrapped, your Sealy mattress should be mostly ready to use within an hour.

How we Build your Mattress

What’s in my mattress?

Sealy Mattress:

SEALYCOOL™ COVER
This super-stretchable knit cover with rayon fibers helps provide cool comfort.

COPPER FUSION FOAM
Cooling, copper-fused memory foam works as a natural conductor, moving heat away from your body.

SEALYCOOL™ HD GEL MEMORY FOAM
High-density gel memory foam is ideal for all sleeping positions and delivers long-lasting support.

SEALYCUSHION™ FOAM
Exclusive to our 12″ model! Sleep in total bliss thanks to this high quality cushioning foam. Available in a range of comfort preferences.

SEALYSUPPORT™ FOAM
A firmer foam that creates a solid foundation for better sleep.

Where is my mattress assembled?

We’re happy to report that your Sealy is designed in USA and assembled in the KSA.

Does your mattress use chemical fire retardants?

Sealy does not include chemical fire retardants, but uses an industry-standard “fire fabrics.” We put each mattress through grueling flame-resistance testing, and it passed. Rest assured…

Does the new mattress smell?

When your Sealy arrives, there may be a slight scent. Think of this like the scent in your new car or new furniture. It’s the result of the cells in the foam opening. The most important thing to know is that the scent will disappear within a day or two.

Product Care

Can I clean the cover?

 You can spot clean your cover. The cover is not meant to be taken off or washed. If you are trying to remove a stain, dampen a cloth (do not saturate) with a mixture of water and delicate-friendly detergent. Gently scrub the spot and let air dry.

Does my mattress have a break-in period?

 If you’re not happy with the feel of your new mattress, you have the option to return it or exchange it. But we recommend sleeping on it for 30 nights—it can sometimes take a while to get used to a new mattress, especially if your old mattress was worn. But of course you can return it at any time during the first 100 nights.

What kind of sheets will fit my mattress?

You can use any sheet set designed to fit your selected mattress height. For the bottom sheet, a fitted sheet with strong elastic fitted works best.

Can I use a mattress protector with my mattress?

Yes, you can.

Can I use a heating pad?

Yes, you can.

How much weight can it hold?

Your Sealy mattress can support up to 227 kg.

Do you sell the bed furniture pictured on your site?

Sorry, no we don’ Some of the photos and videos were taken in owner’s homes and some were shot on a professional set—but in either case, we don’t sell the furniture.

Returns & Exchanges

Can I return my mattress?

We’re passionate about delivering your best night’s sleep. That’s why we’re dedicated to producing quality products—through premium materials, attention to detail, and fine craftsmanship. We stand behind the quality of our products, so you can buy direct from us with confidence.

We believe you’ll fall in love with your mattress. We want you to be confident, so we offer our 100-Night trial period. We ask you to try it for 30 nights, and if (during the first 100 nights) you don’t love your new mattress, call us. We will work with you to address your concerns. If we can’t find a way to make you happy, we will take the mattress back, replace it or refund your money.

Can I exchange my mattress for a different feel?

The Sealy beds comes in different feels currently. If the mattress is too firm, it should naturally soften with time. We recommend at least 30 days of use to get your body used to the feel of a new mattress.

How do I return my mattress?

 If you’re unhappy with your Sealy, call us. We’ll work with you to return your mattress. Depending on where you live, some of the options for “return” might include picking up the mattress by our team or by a logistic company. In any case, once you confirm the return, we’ll issue a refund within 5 business days.

Are there any fees with returning my mattress?

We want you to love your Sealy mattress and know it can take the body at least 30 days to adjust to a new mattress. So, we give you 100 nights to try it out for free.

If you’re not 100% in love, we’ll pick it up, do all the packing and give you a refund subject to deduction of transportation fees, if you paid via Tamara an additional 10% service fee deduction from the refund will be appplied.we do our best to donate a returned mattress.

How long does it take to receive my refund?

Once we confirm the return, we’ll issue a refund within 5 business days.

Do I have to ship it back in its original box if I decide to return it?

We wouldn’t ask you to do that (it’s probably nearly impossible!). We’ll send the team to warp and collect the mattress.

How long is the warranty on my mattress?

The Sealy series of 25-29 cm height mattress has a 5 year full-replacement limited warranty, and Sealy series of 30-39 cm height beds have a 10 year in addition to full-replacement.

Does the warranty cover defective mattresses?

Yes, it does.

What if the mattress starts showing dips and body impressions?

First, rest assured that it’s unlikely to happen—we’ve tested this bed extensively, and it’s proven that it can hold up for years of use. However, if it does happen, any indentations 2.5 cm or deeper are covered by the Limited Warranty.

Safety

Has Sealy been product tested?

Before we started to sell Sealy, we tested it using a full set of industry-standard tests, including VOC, ARA and Fire-Retardant testing. But because we’ve been building mattresses for over 130 years, we add a few that go above and beyond the average to test foam and mattress durability. Rest assured: your mattress has passed a battery of extremely tough tests!

Has Sealy been product tested?

Free and Easy Shipping

When you order your Sealy mattress, we’ll ship it to by standard shipping for free. So you have more money to spend on things like new sheets. We attached with each product a reference tag sawn to the mattress (Do not remove) to identify the mattress in case you lost your invoice. We will be able to trace your order and take action to your satisfaction.

100-Night Trial

We want you to love your Sealy mattress and know it can take the body at least 30 days to adjust to a new mattress. So, we give you 100 nights to try it out for free.

If you’re not 100% in love, we’ll pick it up, do all the packing and give you a refund subject to deduction of transportation fees, if you paid via Tamara an additional 10% service fee deduction from the refund will be appplied. We do our best to donate a returned mattress.

Simple Returns

If you’re not in love with your new Sealy mattress, we will replace it or we’ll send you your money back, no questions asked. We’ll arrange to pick up the mattress for return policy.

Designed in the U.S built in KSA.

We proudly design in the U.S and assemble all of our mattresses in the KSA.

Customer Support

Have any questions or concerns? Not a problem. Give us a call.